Who is Dealer Maintenance?

Established in 2003 Dealer Maintenance is well known for creating, implementing and administering pre-paid maintenance programs designed for retaining your customers AND it is ALL WE DO! With our experience in the business we provide the best pre-paid maintenance and loyalty programs to auto dealerships and their customers. Our web based contract and claim management system and dealer branded marketing materials services your customers easily and quickly.

What is Pre-Paid Maintenance?

Dealerships offer pre-paid maintenance programs to their customers in order to ensure that the vehicles they sell are properly taken care of. By adding a pre-paid maintenance package to the purchase, car owners can now have their vehicles serviced at a discount by certified dealer technicians who know the best way to service their make and model. Car owners benefit by completing required factory services that maintain their vehicles condition which in turn leads to higher resale and trade-in values.

Why Dealers Choose Us?

Centralized System

Our web based system simplifies contract and claim management and provides valuable data to grow your business.

Support & Training

We provide onsite training for your sales team and ongoing support to ensure you have everything you need to promote, sell and fulfill your PPM & Loyalty program.

Retention Increases Profits

Customized programs to increase your customer retention. Watch your service department revenue grow and thrive. Get paid to service your customers better than ever before and sell them their next vehicle.

14.5+ Million

Cars will be sold in the US in 2020

112+ Billion

Spent on auto services yearly

21% Average

Dealership Customer Retention

72% Average

Customer Retention Rate with DM

We have been utilizing Dealer Maintenance Prepaid maintenance plan for a little over two years. We have found this to be a powerful loyalty tool that keeps our customers coming back to our dealership.

We have on average 74% of our customers coming back to our service department for their first service visit and in this short period of time, we are already seeing over 60% total usage.

Our customers have become more than just customers, we consider them friends as we are seeing repeat vehicle purchases and referrals of their friends and family members.

-Chris Finan / Dealer Principal at Schoner Chevrolet