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Contact us today to learn how Dealer Maintenance can grow your sales, services and revenue!

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WELCOME DEALERS

We know that selling cars is only part of what you do. The big picture goal is to maximize the profitability of each sale and retain the customer beyond the purchase for repeat maintenance and service visits. The only problem is, once the customer is out the door with their new car, there is no guarantee that they will be back for services. Car owners today have many options of where they can get their oil changed, tires rotated, and basic maintenance performed that are all acceptable by the manufacturers warranty. Unfortunately up to 85% of car owners will choose these alternative locations for service because of the illusion of cost savings or convenience…causing a huge loss in revenue for dealerships.

Dealer Maintenance’s pre-paid maintenance program solves this problem.  By including a pre-paid maintenance program at the time of the sale, consumers will now experience a cost-savings on their maintenance along with the convenience of knowing it will be taken care of by dealer trained professionals. Friendly reminders are sent out to ensure they keep their appointments so their warranty remains valid, while enhancing the future resale value of their vehicle.  This allows the dealership the opportunity to sell additional services while developing a strong relationship with their customers, increasing the likely-hood of selling another vehicle to them again in the future. Pre-paid maintenance now becomes a win-win for both the dealer and the consumer.

Goal achieved.

HOW DOES IT WORK?

  1. DM works with each dealership to develop a custom sales and loyalty program.
  2. DM designs dealer-branded sales materials to be utilized by the dealership when presenting the PPM program to customers.
  3. DM provides a web-based program for dealers to submit all contracts and claims electronically.
  4. Dealer-branded loyalty cards and Welcome letters are sent to each car owner as they join the program.
  5. Reminder postcards are mailed quarterly to notify car owners of service dates.
  6. Car owners can access their PPM & Loyalty program information online.
  7. Service records are kept accurately, enhancing the value of the trade-in for consumers.
  8. Dealers get paid as services are performed, with opportunities to upsell services in the service lane and build long term relationships with their customers.

WHY CHOOSE DM OVER OTHER PRE-PAID MAINTENANCE PROGRAMS?

  1. Manufacturers who offer pre-paid maintenance programs are not exclusive to one location. DM programs are customized for each dealership and are exclusive to the dealer group and/or location the car was sold from, practically guaranteeing that the customer will return for their services.
  2. Our program enhances your other products and services, making it a perfect combination of sales and marketing to compliment your F&I offerings.
  3. All of our marketing material is white labeled, meaning…it is completely customized and branded for your dealership.
  4. You will have online access to a comprehensive contract and claim management system where you can easily service your customers, access reports, materials and more.
  5. We are your best friend! When it comes to customer service and training, you will not find a better partner than Dealer Maintenance.

HOW CAN YOU BECOME A DM DEALERSHIP?

Getting started is easy!

Step 1: Fill out the form to the left to begin the application process.

Step 2: Meet with one of our DM team members to review your dealership goals.

Step 3: Build a customized program to support your goals.

Step 4: Schedule training for your team.

Step 5: Grow and succeed together in a long lasting partnership.

Dealer Pre Paid Maintenance Rewards Program for Dealerships Seal

BUILD A REPUTATION FOR EXCELLENCE

PPM programs are the foundation for building a reputation of excellent service.

INCREASE CUSTOMER RETENTION

Utilizing our program will increase your customer service retention to over 70%.

ELIMINATE PEAKS AND VALLEYS

Gain a more consistent flow of traffic from regularly scheduled service visits.

CREATE RELATIONSHIPS THAT LAST

When customers get to know and trust you, they will return…and bring friends.

CONTACT US TODAY!

If you are ready to grow your service revenue, schedule a consultation to see how Dealer Maintenance can work for you!